24-Hour Customer Service Line
For general requests 24 hours a day, 365 days a year, call 513-769-5226.
A Customer Service Representative will be able to answer questions you may have, direct your call to someone that can help you, or dispatch a mechanic for elevator repair service requests.
24-Hour Service Hotline: For requests for service or to report an emergency, call our 24 hour service line at 513-769-5226. Should the emergency require immediate attention, call 911.